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The capabilities of ABB Bank's conversational AI assistants, AI-nur and AI-khan, have been further expanded with new features. Customers can now pay for mobile services with Azercell, Bakcell, and Nar simply by speaking with the assistant. Additionally, these AI assistants now serve as personal financial managers, providing insights into monthly income and expenses based on completed transactions and aiding in more effective fund management. Users can also make transfers to both ABB Bank cards and other banks using a card number or template via the AI assistants.

According to Azerbaijan State News Agency, nearly 150,000 ABB customers have already utilized the AI assistants, and the number is rapidly increasing. There have been over 1 million interactions to date, with 56% of users opting for AI-nur and 44% choosing AI-khan. These AI tools offer prompt assistance on a wide range of matters related to the bank's services and products, enabling users to perform bankin g operations through voice commands. This includes transfers between a customer's own cards and accounts, transfers to other recipients using a mobile number, and addressing various customer queries. The AI assistants can also block or reactivate a customer's card when necessary.

The introduction of AI technology at ABB Bank has made banking operations easier, faster, and more secure. The bank is committed to further enhancing the customer experience with artificial intelligence by rolling out additional features in the near future. Customers seeking more information about ABB's products and services can visit any branch, check the official website at <https://abb-bank.az/>, contact the Information Center at 937, or follow the bank's official social media pages.