Leading mobile operator serving customers in liberated Karabakh
was the first company to show
As reconstruction and restoration work expands in Azerbaijan’s liberated historical lands, including the ancient city of Shusha, more people are being able to travel and work in these areas. Along with the technical staff that provides uninterrupted mobile communication, Azercell’s customer service also takes the initiative to fully support subscribers who benefit from the company’s network coverage.
In this regard, on September 22-23, Azercell Mobile Customer Services organized a long trip to Shusha and carried out a full range of customer service activities. Azercell Customer Service team met with various subscribers currently in and working in Shusha in a large square near the Upper Govharaga Mosque, Shusha City Executive Power and the recently opened Karabakh Hotel. During the visit, more than 50 different customer operations were carried out, serving about 200 subscribers, including servicemen, medical workers, employees of various institutions and companies. It should be noted that, as a rule, all types of services and operations provided in “Azercell Customer Service Centers”, including new establishments,
At present, Azercell continues to intensively build a mobile network infrastructure that will be a necessary platform to contribute to the rapid development of our liberated territories. Thus, by installing 2G / 3G / 4G radio base stations in our liberated lands, Azercell has installed many villages in Shusha, Agdam, Fizuli, Jabrayil, Zangilan, Gubadli, Kalbajar, Istisu, Hadrut, Sugovushan settlements, Khojavend and Lachin regions. has already provided other areas with high quality mobile services.
The main task and goal of Azercell is to accelerate the expansion of the new generation network at full capacity in the occupied territories and to provide the population returning to these territories with mobile internet and advanced communication services. The visit of the company’s Mobile Customer Service to Shusha was the first of many planned visits to other regions of Karabakh in the near future.
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Azercell Telecom LLC, the leader of Azerbaijan’s mobile communications industry and the largest taxpayer and investor in the non-oil sector, was established in 1996. Currently, 5 million subscribers choose Azercell. The market share is 49 percent, the coverage of the country is 94 percent, the coverage of the country’s population is 98.7 percent. Azercell is the only company in the country and the CIS to be awarded the International Investors In People Platinum Certificate of Human Investment. At the same time, it is the only company in the country to receive the Golden Stevie Award at the highest level of the International Business STEVIE Awards’ Communication Company of the Year nomination. Azercell brought a number of innovations to the country for the first time: GSM technology, prepaid system, mobile internet services, 24/7 Call Center (* 1111), 7/7 Front Desk services, Azercell Express offices, M2M, 4G, mobile and online customer services, customer services via social media, mobile e-signature service “Easy Signature” and others. For the first time in Azerbaijan, the mobile operator tested 5G technology in a pilot mode within the Bakutel 2019 exhibition. Azercell’s fast-growing 4G network covers about 60 regions of the country, including Baku and Absheron. According to research conducted by international systems specializing in measuring the network quality of radio signals and the coverage of wireless communications, Azercell’s 4G network has shown the highest performance among mobile operators in Azerbaijan. For the first time in Azerbaijan, the mobile operator tested 5G technology in a pilot mode within the Bakutel 2019 exhibition. Azercell’s fast-growing 4G network covers about 60 regions of the country, including Baku and Absheron. According to research conducted by international systems specializing in measuring the network quality of radio signals and the coverage of wireless communications, Azercell’s 4G network has shown the highest performance among mobile operators in Azerbaijan. For the first time in Azerbaijan, the mobile operator tested 5G technology in a pilot mode within the Bakutel 2019 exhibition. Azercell’s fast-growing 4G network covers about 60 regions of the country, including Baku and Absheron. According to research conducted by international systems specializing in measuring the network quality of radio signals and the coverage of wireless communications, Azercell’s 4G network has shown the highest performance among mobile operators in Azerbaijan.
Source: Azerbaijan State News Agency