Baku: The need for volunteers in state institutions is projected to grow significantly, as emphasized by Zarina Mirabdullayeva, Regional Coordinator for Europe and Central Asia at the United Nations Volunteers (UNV) programme. Mirabdullayeva spoke at the event titled 'The ASAN Model in Urbanization: The Role of Public Services and Volunteerism,' held during the 13th session of the World Urban Forum (WUF13) in Baku, discussing the crucial role volunteers play in making interactions with state institutions more accessible and less stressful.

According to Azeri-Press News Agency, Mirabdullayeva highlighted how volunteers are often the first point of contact in places like 'ASAN Service' and other state institutions, reducing the stress and confusion typically associated with navigating these environments. "You enter the building and are greeted by someone who is there to help you and welcome you," she mentioned, illustrating how volunteers help alleviate the anxiety of figuring out where to go or whom to approach.

Mirabdullayeva further stressed that the demand for volunteers will intensify as cities continue to expand and life becomes increasingly stressful with the advancement of urbanization, technology, and innovation. She underscored the importance of maintaining human connections amidst these changes, stating that volunteers are vital in bridging the gap between people and daily processes. "Volunteers are there before politicians and international organizations during crises, major events, disasters, or climate-related problems," she noted, emphasizing their crucial role in both daily life and emergencies.

In light of the International Year of Volunteering for Sustainable Development, Mirabdullayeva called for volunteers to be integrated into everyday discussions on sustainable development, recognizing volunteerism as a significant force behind progress rather than a sporadic activity.