Kapital Bank Unveils Innovative Branch Design in Ganja

Ganja:Azerbaijan's first bank, Kapital Bank, has inaugurated a groundbreaking branch design that merges digital banking with traditional service elements. The first of its kind, this new branch has been officially launched in the city of Ganja.

According to Azerbaijan State News Agency, the new concept offers complete digitization of various in-branch services, featuring a dedicated Digital Corner. This space enables customers to perform online transactions such as cashless payments and digital transfers conveniently. Notably, it introduces the novel option for customers to join the service queue online using a QR code, marking a first in the country's banking history.

Farid Huseynov, Head of the Bir Ecosystem and Chairman of the Management Board of Kapital Bank, emphasized the strategic choice of launching this new-format branch in Ganja. He stated that the bank aims to make modern digital solutions accessible nationwide, ensuring that the innovative environment and digital opportunities of the capital reach every region. The new office is designed to blend digital efficiency with personalized customer care, allowing clients to enjoy advanced technology while receiving attentive support.

The opening ceremony was attended by several notable figures, including Kapital Bank officials, Head of the Ganja City Executive Authority Niyazi Bayramov, local community representatives, and bank customers.

Operating under this new concept, the Ganja branch will welcome customers from Monday to Friday, 900 AM to 600 PM, at 428 Ataturk Avenue. The branch provides a full range of services, including deposits, payment cards, diverse loan products, cash settlements, and currency exchange. With 120 branches, 48 divisions, 15 Digital Centers, and 1,274 ATMs, Kapital Bank maintains the largest financial service network in Azerbaijan.