Baku:Azerbaijan's ASAN Khidmet model has been recognized as a successful initiative for enhancing access to public services and ensuring citizen satisfaction. This recognition came from Dmytro Shlapachenko, the United Nations (UN) Resident Coordinator in Azerbaijan, during a plenary session at the 7th World Forum on Intercultural Dialogue.
According to Azerbaijan State News Agency, Shlapachenko noted that several countries are now adopting the ASAN Khidmet model. He highlighted that integrated public services, along with online platforms and mobile applications, have significantly improved accessibility to these services.
The UN official also commended the collaboration between the UN and Azerbaijan on the ASAN Khidmet model, emphasizing the importance of sharing this practice globally to benefit more societies. The plenary session was part of a forum focused on 'Intercultural Digital Futures Intercultural Digital Competence for Societies Entering the Age of Digital and AI,' under the theme 'Dialogue for a Shared Future.'